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Android app

user-3791180 | Posted in Feedback on Threads on

I recently resubscribed to Threads, really looking forward to accessing the issues in digital version.  I receved a welcome email saying I could now access the digital editions, but at the time it insisted on my customer number, which i couldn’t find until I received my first print issue.  Since I’ve now received (2 at once) print issues, the app refuses to load on either my tablet or my phone.  The screen just hangs.  Very disppointed.

Replies

  1. Evamarie | | #1

    Android Tablet Edition

    Hello,

    Please contact our customer service department for troubleshooting help at 800-477-8727. They are open from 9 A.M. to 5 P.M., Monday-Friday, Eastern Standard Time. They can also be reached via email: [email protected]. We apologize for any inconvinience.

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