Facebook Email Pinterest Twitter X Instagram Tiktok Icon YouTube Icon Headphones Icon Favorite Navigation Search Icon Forum Search Icon Main Search Icon Close Icon Video Play Icon Indicator Arrow Icon Close Icon Hamburger/Search Icon Plus Icon Arrow Down Icon Video Guide Icon Article Guide Icon Modal Close Icon Guide Search Icon

Conversational Threads

Android app

user-3791180 | Posted in Feedback on Threads on

I recently resubscribed to Threads, really looking forward to accessing the issues in digital version.  I receved a welcome email saying I could now access the digital editions, but at the time it insisted on my customer number, which i couldn’t find until I received my first print issue.  Since I’ve now received (2 at once) print issues, the app refuses to load on either my tablet or my phone.  The screen just hangs.  Very disppointed.

Replies

  1. Evamarie | | #1

    Android Tablet Edition

    Hello,

    Please contact our customer service department for troubleshooting help at 800-477-8727. They are open from 9 A.M. to 5 P.M., Monday-Friday, Eastern Standard Time. They can also be reached via email: [email protected]. We apologize for any inconvinience.

This post is archived.

Threads Insider

Get instant access to hundreds of videos, tutorials, projects, and more.

Start Your Free Trial

Already an Insider? Log in

Conversational Threads

Recent Posts and Replies

  • |
  • |
  • |
  • |
  • |
  • |

Threads Insider Exclusives

View All
View All

Highlights

Shop the Store

View All
View More