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Can’t load my project to Halloween contest

User avatar
rakijaa | Posted in Talk With Us on

I have been able to load my pictures, and misc. information, but when I click on “Preview and Publish” nothing happens.  I clicked on “Save as Draft”, and it saved my pictures, but after repeated attempts, since yesterday, it won’t hold my description of the garment.  Can anyone help me out here? The project is showing up in my own area, but every time I edit it, it won’t hold the description, or let me preview it.  It also won’t let you publish it without a description.  Help!  Thanks……

Replies

  1. User avater
    nancynancy | | #1

    I'm having exactly the same problem with the Party Clothes contest. I can load everything but the text that describes each garment. I need help, too. Thank you.

  2. User avater
    rakijaa | | #2

    Still not working....

    Still trying to load my project, without success.  I see new projects posted in Readers Closet, so why are only some of us having problems?

    1. User avater
      nancynancy | | #3

      Rakijaa, that's a very good question. I just sent Vicki North the webadministrator an email message and hope she gets back to me before the contest deadline passes, which will be tomorrow at midnight. I'm also calling the Customer Service number at 800-477-8727. As soon as I learn something, I'll post it here for you.

      1. User avater
        rakijaa | | #4

        Thank you!

        Thanks for being so proactive!  I looked at the Contact Us info, but wasn't sure if it was the right email for this issue. Appreciate your help much....

        1. User avater
          nancynancy | | #5

          I called Customer Service, and a woman named Paula kindly entered the text into the contest for me. I'm sure Customer Service can help you, too. Just call them tomorrow morning.

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