Replies

1. 
   starzoe | Jul 26, 2009 10:22pm | #1

   The rule with any electrical appliance is that if the handle is hot to the touch, do not use it, there may be something wrong with the circuits or perhaps it is your source. This is especially true of irons, the handle should never be hot to the touch.I would take the iron back to the store.

2. 
   jjgg | Jul 27, 2009 02:06am | #2

   I have a silver star, the handle gets very hot - turn the temp down just a tad and it will be fine. I've had mine for 3 or 4 yrs now

1. 
   birdlady1 | Jul 30, 2009 07:48pm | #3

   Thanks for the information. 

   The ones we use at school have a cork handle and I have never had a problem like that.  I called the wholesaler and he said to bring it back and he would check it out. Since I don't have it with me right now (I am calling him on Friday), where do you adjust the temperature?  Do you put the demineralizer into your water?  I read in their instructions that it helps keep the iron working better.

1. 
   jjgg | Jul 31, 2009 04:46am | #4

   I got one without the cork handle because I didn't like the looks of the cork! wish I had, they are cooler.I just turned the temp down to about 4 1/2 and I haven't had any problems. I used to wrap the handle with a rag it got so hot, but I do love the iron.Yes, absolutely unless you are using distilled water, you must put the demineralizer beads in the water tank. and they need to be flushed out and replaced about once a year.

   Edited 7/30/2009 9:48 pm ET by jjgg