Replies

1. 
   Nat1964 | Oct 05, 2011 07:19am | #1

   Threads Issue 157 to Australia

   Dear Margaret

   I live in Melbourne Victoria and I have not received my issue of Threads 157.  There must be a problem like last year with receiving them late.  Have you e-mail Taunton about this problem?

   Thanks

   Natalie

1. 
   margh1 | Oct 05, 2011 06:58pm | #2

   Threads Issue 157 to Australia

   Hi Natalie,

   Thanks for your reply.  I would have to agree that we may be having the same problem as last year which is extremely disappointing. I will email Threads today to let them know.

   Regards,

   Margaret

1. 
   Nat1964 | Oct 08, 2011 01:58am | #5

   Threads Issue 157 to Australia

   Hi Margaret

   Thanks for e-mailing Taunton about our missing copies.  Reading other readers' posts it does not seem to be an Australia wide problem.  I will give it another few weeks and if nothing turns up I will ask for a replacement copy.

   Regards

   Natalie

2. 
   regatta | Oct 07, 2011 12:48pm | #3

   Issue 157 Delivery to Australia

   Hi Margaret

   I live in Brisbane and have had my copy of 157 for weeks  (I can't recall exactly the date it came, but did not think it was late when I got it) . They usually send it pretty promptly if you let them know you missed out.

   Regards     Marika

1. 
   margh1 | Oct 07, 2011 07:31pm | #4

   Issue 157 to Australia

   Hi Marika

   I am pleased that your copy turned up on time.  I have emailed Threads to let them know what has happened.

   Regards,

   Margaret

3. 
   lorelle | Oct 08, 2011 05:19pm | #6

   Issue 157

   Hi,

   I live near the Blue Mountains NSW and I havn't received my copy of 157 yet either.

   Lorelle

4. 
   toobusy | Oct 12, 2011 07:59am | #7

   Threads 157

   Hi,

   I live in Victoria and also have not received the 157issue, same problem as last year???

   Aly

1. 
   margh1 | Oct 13, 2011 01:32am | #8

   Threads Issue 157 to Australia

   Hi Natalie, Lorelle and Aly

   I received the following email this morning from Alison Cole at Taunton Customer Service. 

   Dear Margaret,

   Thank you for bringing this to my attention. I am sorry that you have yet to receive Issue #157. I have sent out a replacement issue today which you can expect in about 7-21 business days. Also, I wanted you to be aware that Issue #158 should be arriving towards the beginning to middle of November. If by November 11th you find that you have yet to receive Issue #158, please let me know. It's great to have a voice from Australia who can help keep us informed. This is a problem that we worked diligently to resolve. We thank you for the heads up so that we can report on this early enough to make sure it does not become a problem again. If you have any concerns or questions in the future, please feel free to let me know. Thanks!

   Sincerely,

   Alison Cole

   Customer Service Representative

   The Taunton Press

   63 South Main Street

   Newtown, CT

   06470-5506

   Regards,

   Margaret