Kenmore Elite Tension Problem. Pls Help!
I am a regular at Breaktime, but this is my first post here.
My wife has a Kenmore Elite sewing machine, model #19365.
She seems to be unable to adjust the tension to her satisfaction and consequently has not been doing the projects she would like. She has tried using the auto setting, and has also tried manually adjusting the tension.
The problem seems to manifest itself in two ways:
1. The top thread lies flat, while the bottom thread is pulled up and through the fabric, rather than meeting in the middle…
2. The thread bunches into large loops on the back side of the fabric.
The manual and the video which came with the machine are both pretty useless as far as troubleshooting go.
Does anyone out there have any advice, insight or experience with or about this machine?
I thank you in advance for your time and consideration. I will be happy to provide any more information that might be helpful.