Needle stuck in shuttle on brand new out of the box Singer
Hoping someone can help. I’m totally new to sewing and just bought a Singer simple 3223.
As the name says it should be simple and with literally the first thing I do I run into an issue. I was just handwheeling it without having threaded yet and literally just took it out of the box but it seems like it’s unable to do a single rotation without the needle getting stuck behind the shuttle. I can only unstuck it by taking the bobbin and shuttle and hook out. But when I try again I run into the same issue.
Am I doing something wrong or is this a faulty machine? Ive included a photo of where it gets stuck because I couldn’t add a video.