Problems with subscriptions – Australia
I was wondering if any other Australian subscribers have been experiencing problems with late arrival/non arrival of Threads?
I have been subscribing for about 5 years, and my copy of threads usually arrives in the second or third week of the month – at about the same time as it goes on sale in the US, and within days of the expected date of it reaching subscribers in the US. This is the main reason why I subscribe rather than buying it from my magazine seller. My July copy didn’t arrive, and after contacting Taunton Press, they said (and this was in mid August ) that they would send me another copy, but that it would be sent surface mail which would mean a 6 to 8 week shipping time. I was also advised that this was the normal time, and that if I have further difficulties, I should take it up with my mail service. (it hasn’t yet arrived). Australia Post have responded by saying that they are unable to trace magazine subscriptions for the recipient – they act as agent for the sender, so they suggested I need to take this up with Taunton Press.
The next issue is now on the website. Looks great. I would love to read it, but my copy is again yet to arrive. Has Taunton changed the way it sends subscriptions to Australia? I see little point in subscribing if it means I have to wait longer.
So my question is – what has changed?
Edited 9/27/2006 10:20 am ET by Susannah_sews