I want to thank Taunton for great customer service! I was only on hold about a minute when Pat came on. She was professional and curteous on the phone. She reset my account and I was able to get online within a few minutes. I really appreciate it, thanks again Pat P.!!! Mary
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Replies
Hi Mary!
Pat P. helped me get my backorders reshipped when I didn't receive them. She has subsequently helped me on numerous occasions with orders that didn't show up and issues that went missing. I probably wouldn't have kept my subscription without her help.
Way to go Pat!
JT
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