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Taunton Customer Service Kudos

MaryinColorado | Posted in Talk With Us on

I want to thank Taunton for great customer service!  I was only on hold about a minute when Pat came on.  She was professional and curteous on the phone.  She reset my account and I was able to get online within a few minutes.  I really appreciate it,  thanks again Pat P.!!!  Mary

Replies

  1. jatman | | #1

    Hi Mary!

    Pat P. helped me get my backorders reshipped when I didn't receive them.  She has subsequently helped me on numerous occasions with orders that didn't show up and issues that went missing.  I probably wouldn't have kept my subscription without her help.

    Way to go Pat!

    JT

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