Facebook Email Pinterest Twitter X Instagram Tiktok Icon YouTube Icon Headphones Icon Favorite Navigation Search Icon Forum Search Icon Main Search Icon Close Icon Video Play Icon Indicator Arrow Icon Close Icon Hamburger/Search Icon Plus Icon Arrow Down Icon Video Guide Icon Article Guide Icon Modal Close Icon Guide Search Icon

Conversational Threads

Updated Archive Files

bparsons | Posted in Techniques on

There was no general category for Archive Updates. I just purchased the two-year update to bring my 1985-2020 up to date. There are no directions to install the archive. I unzipped the archive to see if I could tell where to put the files, and still have no clue. How does one update the archives they already have with the newer updates?

Thank you.
BParsons a.k.a Kehfera

Replies

  1. User avater
    smcfarland | | #1

    Hello - I am sorry to hear that you are having difficulty updating the archive. The archive product customer service is handled by CDS at 866-325-2495 or [email protected] . I have access to your account information, and I will email CDS next about your concern and cc you on the email. Thank you so much for being a Threads customer - we will work with you to get your concern resolved.

  2. User avater
    salsajazz | | #2

    I have the same problem. There is no clear way to update the archive.

    1. bparsons | | #3

      I called the service desk and the final solution was to send me a USB drive. I am sure they will work out the kinks for future updates. In this world of technology it doesn't seem like they would ignore a workable download solution.

  3. User avater
    salsajazz | | #4

    Thank you for the update. I will call the service desk.

Log in or create an account to post a comment.

Threads Insider

Get instant access to hundreds of videos, tutorials, projects, and more.

Start Your Free Trial

Already an Insider? Log in

Conversational Threads

Recent Posts and Replies

  • |
  • |
  • |
  • |
  • |
  • |

Threads Insider Exclusives

View All
View All

Highlights