Updated Archive Files
There was no general category for Archive Updates. I just purchased the two-year update to bring my 1985-2020 up to date. There are no directions to install the archive. I unzipped the archive to see if I could tell where to put the files, and still have no clue. How does one update the archives they already have with the newer updates?
BParsons a.k.a Kehfera
Hello - I am sorry to hear that you are having difficulty updating the archive. The archive product customer service is handled by CDS at 866-325-2495 or [email protected] . I have access to your account information, and I will email CDS next about your concern and cc you on the email. Thank you so much for being a Threads customer - we will work with you to get your concern resolved.
I have the same problem. There is no clear way to update the archive.
I called the service desk and the final solution was to send me a USB drive. I am sure they will work out the kinks for future updates. In this world of technology it doesn't seem like they would ignore a workable download solution.
Thank you for the update. I will call the service desk.