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WARNING: E-Z Trace

rekha | Posted in Equipment and Supplies on

I have been duped by this seller, Marjie Shires http://www.traceyourpattern.com/id1.html I ordered and paid for a sample of the material so I could decide whether to get rolls of it, but the sample never turned up. Luckily, I paid via Paypal and have instigated a complaint

What is your experience?


Edited 4/14/2008 11:54 am ET by rekha

Replies

  1. starzoe | | #1

    I notice that the seller is also flogging (selling) a weight-loss system. Sounds like she's out to get rich on the internet!

    1. rekha | | #2

      It's strange what people will do. I received an email from her an hour ago, but no sample (I should have got it by last Friday the latest), claiming of a death in a family:

       had an unexpected death in my immediate family and had to be out of town for several days. I returned home the evening of April 13 and was too tired to answer any emails last evening. I shipped  your generous sample before I left so you should receive it any day. I have no idea exactly how long it takes for mail to arrive to the UK from the US.

      <!----><!---->It may be genuine or not; I will only know when/if I receive the sample<!---->

    2. rekha | | #3

      UPDATE: I did receive the sample today posted on  the 9th when she was supposed to be away "I had an unexpected death in my immediate family and had to be out of town for several days"

      I am unsure whether or not to respond. Any suggestions?

      1. Teaf5 | | #4

        She did say that she had shipped it before she left, so that seems accurate. Any kind of death in one's immediate family can make it hard to get through a single day, much less maintain a business or provide good customer service. If you can't get the product from any other source, you might want to give this seller a bit of time to recover before placing an order.

        1. rekha | | #5

           

          She did say that she had shipped it before she left, so that seems accurate

           

          There lies the inaccuracy. She was meant to be away during the period she posted the sample; it was at least a week after I paid. And I had written to her several times 'before she left' with no response from her.

          Anyway the matter is solved, but I remain doubtful

          1. Crazy K | | #6

            I must agree with Teaf..........death in the immediate family renders most of us incapable of simple daily tasks much less running a business.  Immediate family says to me that it was someone very close to her.....thus making it a very traumatic time.  I have lost both parents and it is not easy to complete the most mundane tasks.......especially if the death was sudden and unexpected.  Completing funeral arrangements leaves one emotionally spent.  My advice would be to cut the lady some slack and give her time and then maybe contact her again.  You might find that she's a very competent and honest business person under normal conditions.

            JMHO

            Kay

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