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Threads magazine archive – Error messages

maisue | Posted in Feedback on Threads on

Yesterday the new DVD arrived, but it doesn’t work as i would like. Installs without error and removes the old version.

But it doesn’t start. Only a lot of error messages like the following:

Director Player Error: Symbol expected    <Void>    Script Error. Continue?

Director Player Error: Poperty not found   #ListViews    Script Error. Continue?

Answering “no” shuts down the program, answering “yes” leads to the next Error.

I installed newest Adobe Acrobat Reader X and newst Shockwave Player, but still the same. I reinstalles archive-DVD, still the same.

 

Anybody out there any idea?

thnx, sue

Replies

  1. amm | | #1

    Your problems with the archive

    I read your Gatherings post and sent it to our Archive specialist. He wasn't able to give you any specific suggestions without having more information about your computer. He suggested you call our customer service department. They'll be able to offer step-by-step troubleshooting based upon your computer and your computer's operating system.  You can reach customer service by calling 800-477-8727 9am-5pm ET Monday through Friday.

    April Mohr, Threads Administrative Assistant 

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