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Threads Archive 2023 thumb-drive / Installation not possible

user-2816360 | Posted in Techniques on
After writing three mails to customer service without getting a reply, I’ll try it here.

On Jan. 5th  I received my Threads Archive 2023 on USB. Unfortunately, the installation does not work.

I am on a Mac, Sonoma 14.1, M1, with 137 GB free space on my HD.

I double click the .dmg and drag the „My Taunton Collection“ into my applications file. 
Then I open the application and click on „Import Content“. The import process starts, but then comes to a permanent halt at about the middle. 

I deleted everything and started over, but unfortunately with the same result. 

Can you please help?

Replies

  1. user-2345961 | | #1

    Are you sure you ordered the Mac version of the thumb drive

    1. user-2816360 | | #2

      There was just one version of the thumb drive available with system requirements for both Mac and Windows. And I did get a .dmg file.

      1. user-2345961 | | #3

        On second thought maybe you use it and it stays on the flash drive I had a home Depot flashdrive that you just read off the flash drive

        1. user-2816360 | | #4

          No, unfortunately that is not possible. The only option the USB-stick offers to me is the installation. I cannot access the content directly.

  2. pjsmith | | #5

    Similar issue here. Was able to install "My Taunton Collection" app. Errors when I try to add the Threads Magazine .zip file content to the collection. A variety of errors: "Please insert the last disk of the Multi-Volume set and click OK to continue." , "Sorry but the content you are trying to import is invalid or missing critical components." Very disappointing. Taunton Press, you can do better than this.

    1. user-2816360 | | #6

      In the meantime I was at least able to extract the magazine .pdf's and store those. Some of them were damaged and therefore not downloadable - 31, 32, 97, 98. So I can browse through the magazines now, but of course no search function this way.
      I cancelled the auto renewal of my subscription (which I had for over 10 years), because it does not feel good to do business with a company who does not have an (active) customer service.

  3. BernieRose | | #7

    Same problem here. It's very discouraging.

  4. kellyty | | #8

    I also had problems.

  5. User avater
    mrs_dodd | | #9

    Yes, I had problems, and I hate the app interface too. I went back to a previous "archive" thumb drive and copied over the PDFs to have, but I cannot access the newer ones. Very disappointed. I know they are trying to prevent sharing of PDFs, but this is terrible.

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