I have an old Singer (over 25 years old), but it wasn’t any big deal because I hardly ever sewed after college. Well, now I’ve got it into my head to make a special quilt for my folks’ 50th wedding anniversary, and I’ve decided to buy a sewing machine that will last me the rest of my life.
Consumer Reports had a 9/02 article on sewing machines. They only test a few machines, and there’s no comments made on reliability/service. The machine they gave very high marks was the Kenmore 19365, a computerized machine with automatic buttonholes (I always hate buttonholes), etc, and drop in bobbins and just about everything that all the articles I’ve read say you want in a machine. At a $700-800 price, it’s within the price range I set for myself. Consumer reports gave this machine they’re “Best Buy” designation.
However, I’ve heard murmerings that Kenmores are unreliable, break down a lot, and taking them to a Sears store to be fixed – well, you would grow a beard waiting for the machine to be returned because they ship all repairs out to Mongolia.
I know that when we talked to our washing machine repairman, who’s been in the business for 30 years, he said that Kenmores used to have a very solid reputation, but now their quality is at the bottom of the barrell.
So, who out there has experience with Kenmores and can offer an opinion, positive or negative? Incidentally, this is my first message board posting anywhere on any site, and I’m feeling very “with it”!!